Privacy Policy

Last Updated: December 28, 2025

Memberro ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use the Service.

1.1 Information You Provide

  • Account Information: When you register, we collect your name, email address, phone number, and business details.
  • Client Data: You may input information about your clients (names, contact details, appointment history) into the Service. You act as the controller of this data, and we act as the processor.
  • Service Details: Information about your services, pricing, and duration.

1.2 Information from Third Parties (Google Integration)

If you choose to integrate your Google account, we may access:

  • Google Contacts: To import your existing clients into Memberro or export Memberro clients to your Google Contacts.
  • Google Calendar: To synchronize your work schedule, check for conflicts, and add appointments to your external calendar.

Google User Data Policy: Memberro's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve the Service.
  • To process transactions and manage your schedule.
  • To send automated notifications (SMS/Email) to you and your clients regarding appointments (reminders, confirmations).
  • To generate your personal booking website.
  • To respond to your comments and customer support requests.

3. Sharing of Information

We do not sell your personal data. We may share information:

  • With Your Clients: Your booking website displays your availability and service details to potential clients.
  • With Service Providers: We use third-party vendors for hosting, email delivery, and analytics (e.g., cloud infrastructure providers).
  • Legal Requirements: If required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including accessing, correcting, or deleting your data. You may contact us to exercise these rights.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@memberro.com